Return & Refund Policy
We want you to receive your order in perfect condition. Please read our Return & Refund Policy carefully before placing your order.
1. No General Returns
We do not accept returns or exchanges for products that are correctly delivered and received in good condition.
Returns cannot be requested due to change of mind, incorrect product selection, personal preference, or any other reason where the product is not damaged.
2. Damaged Products
A return and/or refund will only be considered if the product received is damaged, defective, or has been damaged during transit.
If you receive a damaged product, please contact us as soon as possible after delivery.
3. How to Report a Damaged Product
To request a return or refund for a damaged product:
- Contact our customer support within 48 hours of delivery.
- Provide your order number and registered contact details.
- Share clear photographs and/or an unboxing video showing the condition of the product and packaging.
- Our team will review the request and determine whether the product qualifies for a return or refund.
4. Refunds
Once the damage has been verified and the request is approved, we may provide a refund or replacement, depending on the availability of the product and the circumstances of the case.
If a refund is approved, it will be processed to the original payment method used for the purchase. The time taken for the amount to reflect in your account may depend on your bank or payment provider.
5. Non-Eligible Returns
Returns or refunds will not be accepted for:
- Change of mind or preference
- Incorrect size, flavor, variant, or product selected by the customer
- Products that have been opened, used, consumed, or altered
- Products damaged after delivery due to improper handling or storage
- Requests made after the specified reporting period
- Products received in good and undamaged condition
6. Important Note
For food and consumable products, returns are not accepted unless the product is received damaged or defective. This policy is intended to maintain product quality and hygiene standards.
For any questions regarding returns or refunds, please contact our customer support team at
WhatsApp: +91 - 8796533211